What We Collect and Why We Hold It
When you create an account with us, we collect the details you submit — your name, contact information and the payment method you choose, whether that is bKash, Nagad or Rocket. Each time you top up your account wallet, we record the transaction reference so we
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can match your deposit to your balance and resolve any query quickly. We also collect device and session data — your browser type, IP address and the pages you visit inside the lobby — to keep your account secure and to detect any access that does
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not match your usual pattern. We do not sell your personal data to third parties. Where we share data with payment processors such as bKash, Nagad or Rocket, that sharing is limited strictly to completing your transaction. We may share information with regulators or law-enforcement authorities
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where we are legally required to do so. Your eligibility to use the platform depends entirely on your local law and the eligible regions we serve — if local law does not permit access, this policy still governs any data we may have already collected from
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you. We retain account data for as long as your account remains active and for a period afterward as required by applicable obligations. You can ask us to correct or delete your data at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.