Verifying Your jililudo Account
Account verification exists to protect your wallet — it is how we make sure only you can move funds out of your balance. The process asks for a photo of a valid government-issued ID, such as a national ID card or passport, and a selfie for liveness confirmation. Upload both through the Verify Account section inside your profile settings. Our team reviews
submissions and you receive a status update by notification or email. Completing this step removes withdrawal holds and keeps your account in good standing. Think of it less as a barrier and more as the lock on your own wallet — one you set up once and rarely think about again.
- Go to Verify Account in your profile — Find the Verify Account section under Profile Settings. The upload fields for ID and selfie are clearly labelled.
- Upload a valid government-issued ID — A national ID card or passport works. The image should be clear, unobscured and show all four corners of the document.
- Submit a selfie for liveness check — A current selfie is required to match the ID photo. Follow the on-screen frame guide for best results.
- Await review and confirmation — Our team reviews your submission. You get a notification when the check is complete and your account status updates accordingly.